Data protection programmes fail without culture. How a Chief People Officer embedded GDPR Article 5(2) accountability into people frameworks.
A customer success manager shared personal data with the account team because nobody explained why she shouldn't. The consequences were real.
A sales director treated data protection as a blocker and worked around it. The supervisory authority treated it as the law and worked through her.
A Data Protection Leader couldn't translate her compliance story into financial terms. The board didn't listen. A finance controller could have changed that.
